At Yeh’Lo Pages, we value our users and strive to ensure a seamless experience. This Cancellation and Refund Policy outlines the terms for cancellations and refunds for services purchased or subscribed to on our platform.
1. Subscription Cancellation
- You can cancel your subscription at any time by contacting our support team at yehlopages@gmail.com or through your account dashboard.
- Cancellation will stop future billing, but no partial refunds will be issued for the remaining period of a subscription. You can continue to use the service until the subscription term ends.
2. Refund Policy for Paid Services
We aim to deliver high-quality services. However, we understand that situations may arise where a refund might be necessary. Refunds are subject to the following terms:
- Eligibility for Refund
- Refund requests must be made within 7 days of the payment date.
- Refunds will only be provided if there is a failure to deliver the service as promised (e.g., technical issues preventing the listing or ad from being displayed).
- Refunds are not applicable for services already rendered (e.g., advertising campaigns completed or live listings during the requested period).
- Non-Refundable Services
- One-time setup fees and any custom services are non-refundable.
- Refunds are not provided for dissatisfaction due to insufficient business response or sales outcomes, as this depends on factors beyond our control.
3. Process for Requesting a Refund
- To request a refund, email us at yehlopages@gmail.com with your order details, reason for the request, and any supporting information.
- Our team will review your request within 7 business days and notify you of the decision.
4. Refund Mode and Timeline
- Approved refunds will be processed using the original payment method.
- Please allow 7–10 business days for the refund to reflect in your account, depending on your bank or payment processor.
5. Changes to the Policy
Yeh’Lo Pages reserves the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the policy periodically.
We’re here to ensure your experience with Yeh’Lo Pages is smooth and hassle-free.